Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Aug. 13, 2024

Unlock Your Health With TRICARE Tips for Managing Your DEERS Record

When was the last time you checked to see if your information in the Defense Enrollment Eligibility Reporting System is up to date? If it’s been a while, take time to log in to DEERS and review your information.

Aug. 12, 2024

One Soldier’s Unstoppable Journey of Perseverance

Joining the United States Army at seventeen was a dream come true for one Soldier, however the challenges of raising a family ended that dream, or so she thought, but it couldn’t destroy her desire to serve.

Aug. 12, 2024

Kenner Army Health Clinic New Patient Advocate

Maria Parker is the new patient advocate at Kenner Army Health Clinic.

Aug. 9, 2024

CRDAMC Kidz Fest offers school and sports physicals and more

FORT CAVAZOS, Texas – The Carl R. Darnall Army Medical Center provided parents the opportunity to get their children’s sports and school physicals early in conjunction with its first Kidz Fest Aug. 3. Family members enrolled in CRDAMC clinics got to make appointments at the hospital’s pediatric clinic or walk in to and Family Medicine Residency clinic during the Saturday event.

Aug. 8, 2024

The future of Army nursing: ROTC cadets/nursing students in summer training at Walter Reed

The future of Army and military nursing is training at Walter Reed this summer.

Aug. 8, 2024

Evans take steps to address food insecurity for military families

Evans Army Community Hospital, as part of its health equity efforts in partnership with state and local resources, now offers food insecurity screening for primary care patients to help ensure the health and readiness of everyone in the military community.

Aug. 7, 2024

Army Reserve medical unit helps Winn weather Debby, continue patient care

Soldiers from the Army Reserve joined forces with their active-duty counterparts and civilian staff at Winn Army Community Hospital to maintain seamless operations in the aftermath of Tropical Storm Debby. Reservists from the 7459th Medical Operations Readiness Unit are currently undergoing training at Winn Army Community Hospital. The MORU provided continuity of patient care following the tropical storm.

Aug. 6, 2024

The HIPAA Privacy Rule and Military Health Care: What Parents of Minors Need To Know

Are you the parent or legal sponsor of a minor child? If so, there are things you should know about what access you have to your child’s health care records and choices. The Health Insurance Portability and Accountability Act Privacy Final Rule protects minors’ privacy concerning their health care choices and treatment.

Aug. 6, 2024

Nonprofit works with 59th MDW to fund military medical research

Nonprofit organization, The Henry M. Jackson Foundation (HJF), works with 59th Medical Wing to fund military medical research

Aug. 6, 2024

TRICARE Fraud Alert: TRICARE For Life Phishing Scam

If you’ve recently gotten a suspicious text message about your TRICARE coverage, don’t respond. Instead, report it to TRICARE.

Don’t forget to keep your family’s information up to date in DEERS!