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51st Medical Group, 777 Songtan Boulevard,
Unit 2060, Osan Air Base, APO AP
96278-2060, South Korea

Patient Advocate 

Phone Number:   U.S. commercial: +82-505-784-9245
                           Korea commercial: 0505-784-9245
Email Address: usaf.osan.51-mdg.mbx.mdg-patient-advocacy@health.mil
Location: Building 777, UCP1

Beneficiary Counseling and Assistance Coordinator/Debt Collection Assistance Officer

Phone Number: +82-0505-784-1677 (U.S. Commercial)
                         0505-784-1677 (ROK Commercial)
Email Address: dha.osan.osan-51st-mdg.mbx.bcac-dcao@health.mil
Location: Building 777, Room UC04

Interactive Customer Evaluation (ICE)


Patients have the right to make recommendations, ask questions, or file grievances to the military treatment facility Patient Advocate. If concerns are not adequately resolved, patients have the right to contact The Joint Commission at 800-994-6610, or by submitting a concern or complaint online.

  • Patient Advocate
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