About Us

Contact Us

Phone

0505-784-3627 

Nurse Advice Line

1-800-874-2273 

Location

51st Medical Group, 777 Songtan Boulevard,
Unit 2060, Osan Air Base, APO AP
96278-2060, South Korea
 

Patients have the right to make recommendations, ask questions, or file grievances to the military treatment facility Patient Advocate. If concerns are not adequately resolved, patients have the right to contact The Joint Commission at 800-994-6610, or by submitting a concern or complaint online.

Customer Service

Patient Advocate 

Phone Number
U.S. commercial
+82-505-784-9245
Korea commercial
0505-784-9245
Email Address   
usaf.osan.51-mdg.mbx.mdg-patient-advocacy@health.mil
Location
Building 777, UCP1

Beneficiary Counseling and Assistance Coordinator/Debt Collection Assistance Officer

Phone Number
+82-0505-784-1677 (U.S. Commercial)
0505-784-1677 (ROK Commercial)
Email Address
dha.osan.osan-51st-mdg.mbx.bcac-dcao@health.mil
Location
Building 777, Room UC04

TRICARE Pacific Contact Information

International SOS

Website

www.tricare-overseas.com

Phone Numbers
  • Korean Toll-Free: 080-428-0880 
  • When Traveling Stateside: 1-877-678-1208
  • Calling from Overseas: +65-6339-2676

Interactive Customer Evaluation (ICE)

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