Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
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Tag: Fort Gregg Adams Main Exchange

Kenner Army Health Clinic leadership standing in front of the ScriptCenter.

Aug. 26, 2024

Kenner Army Health Clinic Pharmacy ScriptCenter

Fort Gregg Adams, Va. — Kenner Army Health Clinic unveiled its newest addition to the Pharmacy. Known as the ScriptCenter, the revolutionary locker system provides patients with a convenient way to pick up their prescriptions, enhancing patient experience and streamlining health care services.

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