Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
Results:
Tag: Defense Health Agency

U.S. Army Lt. Col. David Anderson, center left, gynecologic oncologist at Tripler Army Medical Center, is working to raise awareness about cervical cancer during National Cervical Cancer Awareness Month. Anderson poses with coworkers Rowena McCartney, a registered nurse; Lisa Lowe, a registered nurse; and Jamie Humes, a staff physician on on Jan. 17, 2025. (Defense Health Agency photo by Khinna Kaminske)

Jan. 22, 2025

How Early Detection Can Help Prevent Cervical Cancer

TRIPLER ARMY MEDICAL CENTER, Hawaii — In recognition of Cervical Cancer Awareness Month, Lt. Col. David Anderson, a gynecologic oncologist at Tripler Army Medical Center, explains how routine exams, regular Pap smears, and HPC vaccines can lead to prevention and early detection of cervical cancer.

Front Entrance of Evans Army Community Hospital

Nov. 19, 2024

Evans earns top marks in national safety assessment

FORT CARSON, Colo. — Evans Army Community Hospital received the highest score amongst all military healthcare facilities in the Leapfrog Group’s fall 2024 assessment released Nov. 15, 2024. The Leapfrog Group is a national, independent organization that focuses on healthcare quality. Leapfrog evaluates hospital safety measures such as errors, injuries, and infections. Their grading system uses more than 30 national performance indicators.

Nurses from Tripler Army Medical Center pose with an award and a certificate commemorating the hospital's designation as a Pathway to Excellence organization on Aug. 27, 2024. (Defense Health Agency photo by Khinna Kaminske)

Oct. 31, 2024

Tripler Army Medical Center earns prestigious Pathway to Excellence designation

HONOLULU, Hawaii — Tripler Army Medical Center was designated as a Pathway to Excellence hospital this year by the American Nurses Credentialing Center. This designation recognizes TAMC’s commitment to creating a positive practice environment that empowers and engages staff.

Mass casualty exercise tests hospital’s emergency response capabilities

Oct. 4, 2024

Mass casualty exercise tests hospital’s emergency response capabilities

FORT CARSON, Colo. — Evans Army Community Hospital tested its emergency response capabilities Sept. 19, 2024, as part of Mountain Medic 2024, a U.S. Northern Command joint readiness exercise involving both active and reserve medical forces from the Army, Air Force and Space Forces in the Colorado Springs community.

Image of Alexander T. Augusta Military Medical Center entrance with the new MTF logo and tagline, Welcome to the Home of World Class Military Healthcare.

Sept. 23, 2024

Defense Health Network National Capital Region Excels in Q3 JOES Best of the Best Rankings

BETHESDA, Md. — The Defense Health Network National Capital Region (DHN-NCR) is proud to announce its outstanding performance in the third quarter Joint Outpatient Experience Survey (JOES) Best of the Best rankings. DHN-NCR facilities and staff have been recognized across multiple categories, demonstrating their commitment to delivering exceptional healthcare services to military members, veterans, and their families.

Robin Campbell is on a life-long journey to be the healthiest version of herself. That road to wellness included a stop at Evans Army Community Hospital’s Bariatric Surgery Center of Excellence, where she underwent bariatric surgery which has helped her lose more than 100 pounds.

Aug. 22, 2024

Military family member on a journey to better health

FORT CARSON, Colo. — Robin Campbell is on a journey – a life-long journey to be the healthiest version of herself. She is currently a fitness instructor at a local gym, but three years ago she was looking for a path to better health and fitness. That road to wellness included a stop at Evans Army Community Hospital’s Bariatric Surgery Center of Excellence, where she underwent bariatric surgery which has helped her lose more than 100 pounds.

Leadership with Naval Medical Forces Atlantic, Defense Health Agency, Naval Medical Center Camp Lejeune, 2nd Marine Aircraft Wing, Marine Corps Installations East, and Marine Air Station New River help cut the ceremonial ribbon during the grand opening ceremony of the Marine Centered Medical Home (MCMH) New River clinic aboard Marine Corps Air Station New River on July 26, 2024. MCMH New River provides routine appointments/physicals and some specialty services to active duty personnel aboard Marine Corps Air Station New River.

July 26, 2024

Upgraded medical, dental clinic opens for Marines and Sailors at Marine Corps Air Station New River

JACKSONVILLE, North Carolina — Marine Corps Air Station New River has a brand new, state-of-the-art medical and dental facility for Marines and Sailors attached to 2nd Marine Air Wing. Naval Medical Center Camp Lejeune celebrated the opening of the new Marine Centered Medical Home (MCMH) New River with a ribbon-cutting ceremony on July 26, 2024.

Thomas Belanger, the Assistant Clinical Nurse Officer-In-Charge of Preadmissions Testing for the Evans Army Community Hospital Post Anesthesia Care Unit, and Sam Payne, a registered nurse in the PACU, demonstrate the capabilities of the hospital's new Phase II Extended Observation room, which streamlines the process for recovering surgery patients, and increases capacity in the family care ward.

July 25, 2024

Collaboration improves surgical recovery process for EACH patients

FORT CARSON, Colo. — Many surgery patients at Evans Army Community Hospital now have the option to go home on the same day they have surgery, thanks to the collaborative efforts of the hospital’s Surgery Department, Family Care Ward and the hospital’s workflow committee.

Image of Alexander T. Augusta Military Medical Center entrance with the new MTF logo and tagline, Welcome to the Home of World Class Military Healthcare.

July 24, 2024

Alexander T. Augusta Military Medical Center is proud to announce the results of our recent TRICARE Inpatient Satisfaction (TRISS) Surveys

FORT BELVOIR, Va. — The TRISS evaluation system refers to a set of surveys designed to assess patient satisfaction with inpatient care received through the TRICARE Health Program. The surveys measure beneficiaries’ inpatient satisfaction, compared with 14 other Military Medical Centers being surveyed this quarter.

The Fort Carson Public Health Team is warning the community to take steps to prevent being infected with West Nile Virus.

July 22, 2024

Take steps to prevent West Nile Virus

FORT CARSON, COLO. — The Fort Carson Public Health Team is warning the community to take steps to prevent being infected with West Nile Virus. Public Health says the best defense against contracting West Nile Virus is to avoid being bitten by mosquitos, however, if you think you or a family member have West Nile virus, consult a health care provider immediately.

Don’t forget to keep your family’s information up to date in DEERS!