Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
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Tag: COVID-19

U.S. Army Sgt. Eduardo Hiraldo poses for a photo.

Feb. 8, 2021

Maintaining good mental health through ongoing pandemic

SEMBACH, Germany — The ongoing coronavirus outbreak has created new challenges for everyone. Normal routines have been replaced by unfamiliar isolation and adjustments to home-life, work, and school.

A vial of the COVID-19 vaccine and a syringe sit on a table at the Pittsburgh International Airport Air Reserve Station, Pennsylvania, Jan. 28, 2021.

Feb. 5, 2021

Regional Health Command Europe provides COVID-19 vaccine updates

SEMBACH, Germany — As Army Medical Treatment Facilities across Europe ramp up COVID-19 vaccine distribution to the U.S. military community, Regional Health Command Europe leadership is working hard to keep the community informed.

Army Spc. Hana Lee, a dental specialist assigned to the Baumholder Army Dental Clinic, receives her first dose of the COVID vaccine. Dental care providers and staff were included as part of the initial distribution since performing dental procedures puts them at high risk for exposure to COVID-19

Jan. 15, 2021

First wave of COVID vaccine reaches Dental Health Command Europe

SEMBACH, Germany — Army dental clinic staff across the European theater lined up with their healthcare counterparts to receive the Moderna COVID vaccine, as part of the initial distribution of the vaccine which began Dec. 28.

Staff Sgt. Bush Meister, 19th Medical Group NCO in charge of medical equipment, stores the first shipment of the Moderna COVID-19 Vaccine at Little Rock Air Force Base, Arkansas, Jan. 13, 2021.

Jan. 13, 2021

Moderna COVID-19 Vaccine arrives at LRAFB

Medics at the 19th Medical Group received the first shipment of the Moderna COVID-19 Vaccine here Jan. 13, and inoculations are scheduled to begin Jan. 14.

Nina Gruhn is a senior microbiologist in the Biological Analysis Division at Public Health Command Europe.

Jan. 11, 2021

On the frontlines against COVID: Microbiologist

LANDSTUHL, Germany — Nina Gruhn has never seen anything like COVID-19 before. Gruhn, a senior microbiologist in the Biological Analysis Division at Public Health Command Europe, generally spends her days analyzing specimens in a laboratory.

U.S. Army Health Clinic Stuttgart conducted its first inoculations of healthcare workers and first responders with the Moderna COVID-19 vaccine at Patch Barracks, Stuttgart, Germany, Dec. 31, 2020. U.S. Army Lt. Col. Adam Cronkhite (seated left), Director of Emergency Services, and U.S. Army Lt. Col. Maria Bruton (seated right), commander of USAHC Stuttgart, simultaneously were the first to receive the COVID-19 vaccine in the Stuttgart military community.

Dec. 31, 2020

COVID-19 vaccinations begin for the Stuttgart military community

STUTTGART, Germany — The U.S. Army Health Clinic Stuttgart conducted its first inoculations of healthcare workers and first responders with the Moderna COVID-19 vaccine Dec. 31, 2020.

U.S. Army Health Clinic Hohenfels conducted its first inoculations of healthcare workers and first responders with the Moderna COVID-19 vaccine at the Hohenfels movie theater, Hohenfels Training Area, Germany, Dec. 31, 2020. Lt. Col. Laura Jeffrey, USAHC Hohenfels clinic commander and registered nurse, was first to receive the vaccine in the Hohenfels military community.

Dec. 31, 2020

COVID-19 vaccinations begin for the Hohenfels military community

HOHENFELS, Germany — The U.S. Army Health Clinic Hohenfels conducted its first inoculations of healthcare workers and first responders with the Moderna COVID-19 vaccine Dec. 31, 2020.

The first two COVID-19 vaccines at the Wiesbaden Army Health Clinic were administered simultaneously to Sgt. Hunter Gonzales (left), military police, and Sgt. Luis Pineda (right), NCO of the Soldier Ready Medical Center, by nurses Julia Crissinger and Sgt. Eron Johnson Dec. 30, 2020. First responders and medical personnel from the Wiesbaden Army Health Clinic were the first to receive the vaccine in this initial phase of the distribution.

Dec. 31, 2020

COVID-19 vaccinations begin for Wiesbaden community

WIESBADEN, Germany — The U.S. Army Health Clinic Wiesbaden conducted its first inoculations of healthcare workers with the Moderna COVID-19 vaccine on Dec. 30.

The U.S. Army Health Clinic Kaiserslautern conducted its first inoculations of healthcare workers with the Moderna COVID-19 vaccine on Dec. 30. Clinic Commander Maj. Shara Fisher, a family nurse practitioner, was first the receive the vaccine.

Dec. 31, 2020

U.S. Army Health Clinic Kaiserslautern inoculates first healthcare workers with COVID-19 vaccine

KAISERSLAUTERN, Germany — The U.S. Army Health Clinic Kaiserslautern conducted its first inoculations of healthcare workers with the Moderna COVID-19 vaccine on Dec. 30. Clinic Commander Maj. Shara Fisher, a family nurse practitioner, was first the receive the vaccine.

NMCCL's Marine Mart employees have been dedicated to keeping their doors open to support staff, patients, and visitors during the pandemic.

Dec. 30, 2020

NMCCL's Marine Mart employees dedicated to keeping doors open during pandemic

CAMP LEJEUNE, North Carolina — NMCCL's Marine Mart employees have worked to keep doors open for staff, patients, and approved visitors throughout the pandemic.

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