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Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
News | July 31, 2025

Naval Medical Center Portsmouth Civilians of the Quarter, 3rd Quarter FY2025

Naval Medical Center Portsmouth held its Civilian of the Quarter, 3rd Quarter FY2025 ceremony July 31 July in historic building 1.

Category I Administrative:
Davida Wright
Residency Program Coordinator
Graduate Medical Education, DPE

Category I Clinical:
Brennan Touchet
Behavioral Health Technician
Outpatient Behavioral Health, DMH

Category II Administrative:
Derek Crabb
Laboratory Information Systems Supervisor
Laboratory, DCSS

Category II Clinical:
Colette Palmer
Nurse Practitioner
Endocrinology, DMS
News | July 31, 2025

Naval Medical Center Portsmouth Civilians of the Quarter, 3rd Quarter FY2025

Naval Medical Center Portsmouth held its Civilian of the Quarter, 3rd Quarter FY2025 ceremony July 31 July in historic building 1.

Category I Administrative:
Davida Wright
Residency Program Coordinator
Graduate Medical Education, DPE

Category I Clinical:
Brennan Touchet
Behavioral Health Technician
Outpatient Behavioral Health, DMH

Category II Administrative:
Derek Crabb
Laboratory Information Systems Supervisor
Laboratory, DCSS

Category II Clinical:
Colette Palmer
Nurse Practitioner
Endocrinology, DMS
Don’t forget to keep your family’s information up to date in DEERS!