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Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
News | Oct. 22, 2024

National Pharmacy Week: Meet Ms. Amanda Lucero

By Khinna Kaminske

Tripler Army Medical Center  –   What do you do?
I help pharmacists fill prescriptions, handle medication orders, assist patients, and ensure they get the proper medications safely and on time.
 
How long have you worked at TAMC? 
A little over a year. 

What do you enjoy about your job?
I enjoy making a positive impact on patients’ lives, the variety of tasks, and the fast-paced, team-oriented environment. 

How did they become a pharmacy technician? 
I became a pharmacy technician by completing a training program, passing the pharmacy technician certification board, and gaining hands-on experience at a retail pharmacy.
News | Oct. 22, 2024

National Pharmacy Week: Meet Ms. Amanda Lucero

By Khinna Kaminske

Tripler Army Medical Center  –   What do you do?
I help pharmacists fill prescriptions, handle medication orders, assist patients, and ensure they get the proper medications safely and on time.
 
How long have you worked at TAMC? 
A little over a year. 

What do you enjoy about your job?
I enjoy making a positive impact on patients’ lives, the variety of tasks, and the fast-paced, team-oriented environment. 

How did they become a pharmacy technician? 
I became a pharmacy technician by completing a training program, passing the pharmacy technician certification board, and gaining hands-on experience at a retail pharmacy.
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