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Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
News | March 14, 2022

Cherry Point Sailors, Civilians Recognized for Excellence in Patient Care

By Mr. Thomas Cieslak

Cherry Point Sailors and Civilians were recognized for their dedication to patient care during a ceremony held Monday, March 7 aboard Naval Health Clinic Cherry Point.
News | March 14, 2022

Cherry Point Sailors, Civilians Recognized for Excellence in Patient Care

By Mr. Thomas Cieslak

Cherry Point Sailors and Civilians were recognized for their dedication to patient care during a ceremony held Monday, March 7 aboard Naval Health Clinic Cherry Point.
Don’t forget to keep your family’s information up to date in DEERS!