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Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
 

Naval Health Clinic Pharmacy Update

News | Jan. 5, 2022

Naval Health Clinic Pharmacy Update

Naval Air Station Patuxent River, Maryland  –  

Attention Naval Health Clinic Patuxent River pharmacy customers

The Naval Health Clinic Patuxent River pharmacy is back online!
 
Our staff working hard to process the backlog of prescriptions that occurred during the outage. With the exception of urgent medication, prescriptions activated today or tomorrow will be available for pickup next week. Pharmacy phones remain down.

Thank you for your patience!

 
Don’t forget to keep your family’s information up to date in DEERS!