Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
Results:
Tag: The Leapfrog Group

Mr. Collin Speed, Col. Sean J. Hipp, and Lt. Col. Thomas Lehmann display the 2025 Top General Hospital award.

Dec. 17, 2025

Keller receives The Leapfrog Group Top General Hospital Award

KELLER ARMY COMMUNITY HOSPITAL, N.Y. — Keller Army Community Hospital receives the ‘Top General Hospital Award’ from The Leapfrog Group for demonstrating the highest performance in the nation on quality and patient safety, including ethical billing and informed patient consent procedures, lower infection rates, prevention of medication errors, and surgical safety.

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