Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
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Tag: Mother Baby Unit

Winn Army Community Hospital midwife Capt. Erin Fallis holds Nathan Hardy during a check-in as mom KaRena and dad Justin look on. The Hardys choose to have their child at Winn after their original plan to give birth at a birthing center fell through. Their experience at Winn gave them the birth they hoped for.

June 24, 2025

First-Time Mom Gives Birth at Winn After Original Plan Falls Through, Has Emotional Experience

FORT STEWART, Ga. — Having a stress-free, simple, all-natural birth is what many mothers and their spouses plan for. Life sometimes offers different choices with unexpected but welcome results. That was the case for KaRena and Justin Hardy. First-time mother KaRena was hoping to bring her child into the world without pain management or other conventional methods. That was her lifelong dream ever since knowing she wanted to be a mom. “I was going to do a birth center because I wanted to have a natural, no-epidural birth,” she said. “I’m kind of more on the crunchy side, so that was the plan. “It didn’t work out that way—and I’m actually really happy it didn’t.”

Don’t forget to keep your family’s information up to date in DEERS!