Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
Results:
Tag: RTAFN

Nov. 4, 2024

Royal Thai Air Force nurses visit 59th Medical Wing

The 59th Medical Wing hosted five Royal Thai Air Force (RTAF) nurses for a professional exchange in September and October 2024, offering them immersive experience in U.S. Air Force healthcare practices. The exchange focused on medical readiness, international collaboration, and hands-on training in areas like critical care and neonatal care, giving the Thai nurses practical insights to take back to their healthcare system. U.S. Air Force and RTAF nurses exchanged best practices and developed a mutual appreciation for each other's roles in patient care and military medical missions. This collaboration strengthened U.S.-Thailand ties and underscored the importance of a global healthcare network to enhance military readiness and foster enduring connections.

Don’t forget to keep your family’s information up to date in DEERS!