Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
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Tag: October observance

Domestic Violence Awareness Month

Oct. 1, 2021

Kenner campaign increases awareness of Domestic Violence

Fort Lee, Va. — FORT LEE, Va. ¬¬-- Kenner Army Health Clinic Family Advocacy Program is planning activities throughout October to work towards eliminating and bring awareness to signs of abuse in relationships. This is all a part of Domestic Violence Awareness Month and is a great way to support survivors, and connect with others.

Don’t forget to keep your family’s information up to date in DEERS!