Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
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Tag: 30th Medical Group

Technicians with the 30th Medical Group process patients receiving their COVID-19 vaccinations during a POD event Jan. 6, 2021, at Vandenberg Air Force Base.

May 6, 2021

30th MDG focuses on POD efficiency

With a Point of Distribution system for COVID-19 vaccines going operational January 2021 at Vandenberg Air Force Base, the 30th Medical Group has since been working continuously to improve their POD efficiency and ease of use.

Staff Sgt. Cody Emery, 30th Medical Group medical lab technician, prepares a COVID test sample for processing April 8, 2021, Vandenberg Air Force Base, Calif.

May 6, 2021

COVID testing remains key part of Vandenberg readiness

Although vaccination appointments for COVID are being provided to an expanding population at Vandenberg AFB through Operation Fight Back, the 30th Medical Group also remains committed to providing continued COVID testing and contact tracing to maximize base readiness.

Don’t forget to keep your family’s information up to date in DEERS!