Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
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Tag: Clinic

Suzanne Packard, a registered cardiac sonographer, points out an ultrasound of a heart to Amanda Engelke, a Licensed Vocational Nurse, at Wilford Hall’s 59th Medical Wing cardiology clinic March 13, 2025.

March 20, 2025

The heartbeat of the clinic: 59th Medical Wing cardiology pumps out awards

JBSA-LACKLAND, Texas — Three members of the 59th Medical Wing’s cardiology clinic were recognized in January for their dedication and versatility, earning group-level awards for their contributions to patient care. Among them, Suzanne Packard, a U.S. Navy veteran and registered cardiac sonographer, also received a wing-level award for her leadership and instructional role in training airmen. Lt. Col. Charles McMichael, the clinic’s flight commander, praised the team’s cohesiveness, emphasizing their commitment to delivering high-quality care and supporting the military mission.

Cpt. Matthew Adair (C), a doctor at Womack Army Medical Center, looks over patient records with Dr. David Kersbergen (R) at the CARE clinic in Fayetteville on Tuesday, February 25th. Adair is among Womack’s resident doctors who volunteer at the CARE clinic on rotation.

March 7, 2025

For Womack, CARE Extends Beyond Medical Center

FORT BRAGG, NORTH CAROLINA, UNITED STATES — FORT BRAGG, NC - It is 3:30pm on a Tuesday and patients sign their name onto the roster at the CARE clinic of Cumberland County. Meanwhile, Womack doctor Cpt. Matthew Adair checks in from the other side of the clinic to look over vital records before calling patients in to be seen.

May 6, 2021

Tyndall Transitions to 3D Mammography

TYNDALL AIR FORCE BASE, Fla. — Three-dimensional mammography is replacing 2D mammography here to increase chances of cancer detection.

May 6, 2021

Air Force Surgeon General visits Desert Medics

Hogg and Kolczynski participated in a group walking tour of the clinic, visiting each of the different clinics and hearing first-hand from the Airmen that work in each section, who deliver trusted care to all they serve at DM.

Don’t forget to keep your family’s information up to date in DEERS!