Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
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Tag: 59th Medical Wing

U.S. Army Lt. Col. Andrew Mendedorp, left, the chief of urology at Tripler Army Medical Center, Honolulu, Hawaii, and U.S. Air Force Lt. Col. Necia Pope, a urologist with the 59th Medical Wing, Joint Base San Antonio-Lackland, operate on a patient at Hospital del Sur in Choluteca, Honduras, May 21, 2021. U.S. military doctors arrived in Choluteca for a urologic surgical readiness training exercise to provide essential surgeries to pre-selected Honduran patients. (Courtesy photo)

June 1, 2021

59th MDW medics assist Honduras hospital during Resolute Sentinel 21

CHOLUTECA, Honduras (AFNS) -- U.S. Air Force and Army military doctors were in Choluteca, Honduras, May 12-27, to assist a local hospital with urologic surgeries during Resolute Sentinel 21.

U.S. Air Force Brig. Gen. Jeannine Ryder, 59th Medical Wing commander, assumes command of the 59th MDW with a ceremonial hand-off of the unit guidon from U.S. Air Force Lt. Gen. Marshall B. Webb, commander of Air Education and Training Command, during a change of command ceremony at the Inter-American Air Forces Academy, Joint Base San Antonio-Lackland, April 29, 2021.

May 5, 2021

59th Medical Wing members welcome Air Force Nurse Corps chief as new commander

Published April 30, 2021 — JOINT BASE SAN ANTONIO-LACKLAND, Texas -- Brig. Gen. Jeannine Ryder took command of the 59th Medical Wing during a change of command ceremony at the Inter-American Air Forces Academy Auditorium here April 29, 2021.

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