Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
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Tag: back to school

Pediatrics

March 24, 2021

Back to school physicals, sports physicals and immunizations

FORT LEE, Va. — NOW is the time to plan for getting your children’s immunization records and physical exams up-to-date for the next school year! The Pediatric Clinic within Kenner Army Health Clinic stresses, “Do not wait until the last minute. Make an appointment early.”

Don’t forget to keep your family’s information up to date in DEERS!