Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
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Tag: Pharmacy Week

Oct. 21, 2020

Stay only as Long as we are Having Fun

Dr. Britt C. Bayles, a seasoned Navy veteran and pharmacist at Naval Health Clinic Hawaii (NHCH) joined the Navy in 1975. Forty five years later, he’s stuck around with one promise to his wife: “We will stay only as long as we are having fun.”

Oct. 20, 2020

National Pharmacy Week: Pharmacy Strong

As the coronavirus continues to impact health care operations, staff members at Kimbrough Ambulatory Care Center (KACC) are observing National Pharmacy Week (Oct. 18-24) in a different way this year. The recognition, commemorated annually on the third full week in October, acknowledges the invaluable contributions that pharmacists and technicians make to patient care in hospitals, outpatient clinics, and other healthcare settings.

Don’t forget to keep your family’s information up to date in DEERS!