Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
Results:
Tag: MTF

Aug. 10, 2022

New Army policy better enables victims to report sexual assault

A new policy recently implemented by the Army is designed to help remove possible barriers that may prevent Soldiers from reporting sexual assault. Army Directive 2022-10, Safe-to-Report for Victims of Sexual Assault, provides sexual assault victims certain protections from disciplinary action for minor collateral misconduct that may be associated with the sexual assault incident.

Don’t forget to keep your family’s information up to date in DEERS!