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Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
 

Patient Entrance Hours

News | March 5, 2025

Patient Entrance Hours

By Jorge Gomez

FORT RILEY, Kansas  –   Effective immediately, Irwin Army Community Hospital’s patient entrance hours have changed to better ensure the safety of our patients, visitors, and staff.

•    Monday – Friday: 6:00 a.m. – 5:00 p.m.
•    Weekends & Federal Holidays: Closed

Patients who need access to the ScriptCenter or inpatient services outside of these hours must enter through the Emergency Department entrance.
Don’t forget to keep your family’s information up to date in DEERS!