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Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
News | Nov. 21, 2024

Eglin hospital earns five-star rating

By Kevin Gaddle

The hospital team received Becker’s Healthcare Five-Star Gold Standard Hospital of the Year last month. Eglin was one of only two Florida hospitals with the five-star patient experience.  Approximately 13 Defense Department facilities made the list.

According to the publication, the star ratings make it easier for consumers to use the information to spotlight excellence in healthcare quality.  Inputs that led to the rating came from surveys administered to a random sample of adult hospital patients between two and 42 days after discharge.  

“The 96th MDG strives to create an environment where patients feel they will receive great care," said Col. Michael Brough, 96th MDG commander. "No one ever wants to be admitted to a hospital, but this rating is a testament to our desire and culture we have built in providing the best care for our patients to help them get better and return home as quick and as safely as possible.”

News | Nov. 21, 2024

Eglin hospital earns five-star rating

By Kevin Gaddle

The hospital team received Becker’s Healthcare Five-Star Gold Standard Hospital of the Year last month. Eglin was one of only two Florida hospitals with the five-star patient experience.  Approximately 13 Defense Department facilities made the list.

According to the publication, the star ratings make it easier for consumers to use the information to spotlight excellence in healthcare quality.  Inputs that led to the rating came from surveys administered to a random sample of adult hospital patients between two and 42 days after discharge.  

“The 96th MDG strives to create an environment where patients feel they will receive great care," said Col. Michael Brough, 96th MDG commander. "No one ever wants to be admitted to a hospital, but this rating is a testament to our desire and culture we have built in providing the best care for our patients to help them get better and return home as quick and as safely as possible.”

Don’t forget to keep your family’s information up to date in DEERS!