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Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
News | Oct. 8, 2024

Changemakers...in the Culture of Caring

By Tech. Sgt. Tory Patterson

JOINT BASE SAN ANTONIO-LACKLAND, Texas  –   U.S. Air Force Master. Sgt. Brandon Hockenbarger, 59th Medical Wing Warrior Operational Medicine Clinic flight chief, is featured in this "Changemakers" in honor of World Mental Health Day, Oct. 10, 2024.

According to the World Health Organization, World Mental Health Day's objective is to raise awareness of mental health issues around the world and mobilize efforts in support of mental health.

During a May 2024 livestream event, Hockenbarger shared how a series of traumatic events pushed him to seek new ways to bolter resilience and mental health. He now dedicates his life to helping others find their leadership path and finding ways to reach those suffering in silence.

"I think my part to play was understanding that I’m a human being first and we were put on this earth by whatever you believe in to help each other," said Hockenbarger. "For me, it's really putting my own wants and needs aside and just trying to help as many people as I can, no matter what it takes."

"Mental Health Conversation: Master Sgt. Brandon Hockenbarger's personal story" is available to watch on the 59th Medical Wing YouTube channel.
Changemakers mental health Wilford Hall Resilience
News | Oct. 8, 2024

Changemakers...in the Culture of Caring

By Tech. Sgt. Tory Patterson

JOINT BASE SAN ANTONIO-LACKLAND, Texas  –   U.S. Air Force Master. Sgt. Brandon Hockenbarger, 59th Medical Wing Warrior Operational Medicine Clinic flight chief, is featured in this "Changemakers" in honor of World Mental Health Day, Oct. 10, 2024.

According to the World Health Organization, World Mental Health Day's objective is to raise awareness of mental health issues around the world and mobilize efforts in support of mental health.

During a May 2024 livestream event, Hockenbarger shared how a series of traumatic events pushed him to seek new ways to bolter resilience and mental health. He now dedicates his life to helping others find their leadership path and finding ways to reach those suffering in silence.

"I think my part to play was understanding that I’m a human being first and we were put on this earth by whatever you believe in to help each other," said Hockenbarger. "For me, it's really putting my own wants and needs aside and just trying to help as many people as I can, no matter what it takes."

"Mental Health Conversation: Master Sgt. Brandon Hockenbarger's personal story" is available to watch on the 59th Medical Wing YouTube channel.
Changemakers mental health Wilford Hall Resilience
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