Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
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Tag: Soldier safety

“Overcoming Barriers: Implementing Small Unmanned Aircraft Systems (sUAS) Technology for Medication Delivery at West Point” poster presented by Keller staff and U.S. Military Academy at West Point cadets.

Nov. 20, 2025

Integrating Drone Technology into Military Medicine: A Collaboration Between KACH and USMA

KELLER ARMY COMMUNITY HOSPITAL, N.Y. — KACH is actively working, with the USMA Robotics Research Center, within the Electrical Engineering and Computer Sciences Department, to integrate drone technology into military medical operations to enhance soldier health and safety.

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