Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
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Tag: Army Food Program

The Keller Army Community Hospital Command team poses with the Regional Food Bank of New York volunteer as Keller donates frozen repurpose prepared and wholesome foods that will reach individuals and families in need. Pictured (from l-r) is Capt. Jacquelyn Contant, Chief, Nutrition Care Division; Maj. Andrew Neubecker, Deputy Commander for Administration; Command Sgt. Maj. Julie C. Morris, Command Sergeant Major; Joe Zinko, RFBoNY volunteer; and Col. Sean J. Hipp, Commander.

Nov. 17, 2025

From Leftovers to Lifelines: Keller joins Food Donation Program

Keller Army Community Hospital is stepping up to address food insecurity in the Greater Hudson Valley with the launch of a comprehensive food donation program. By forging a vital partnership with the Regional Food Bank of New York and its own Nutrition Care Division, Keller aims to repurpose prepared and wholesome foods, ensuring they reach individuals and families in need rather than ending up in landfills.

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