Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
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Tag: 673rd Medical Group

Leapfrog Grade A Spring 2025

May 2, 2025

Sixteen Military Hospitals Receive Leapfrog's Highest Safety Grade

Defense Health Agency Headquarters, Falls Church Va. — The Defense Health Agency has announced that 16 military hospitals received an "A" rating in the latest Leapfrog Hospital Safety Grade assessment for Spring 2025. These high grades reflect the DHA's ongoing dedication to transparency and providing high-quality care to service members and their families.

Don’t forget to keep your family’s information up to date in DEERS!