Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
Results:
Tag: emergency services

April 24, 2025

Air Force Medics’ heroics highlight vital role of military health professionals

Paramedics assigned to the 59th Medical Wing save a patient experiencing cardiac arrest on Lackland Air Force Base, Texas, despite the odds.

March 13, 2025

Winn ACH, 3rd ID dust off, validate warfighter mass casualty care

Winn Army Community Hospital and the 3rd Infantry Division joined forces March 7 with a mass casualty exercise to validate medical readiness in providing life-saving care for the battlefield wounded. From the dusty frontlines to the stark trauma room, six 2nd Armored Brigade Combat Team Soldiers playing the role of wounded—including the artistry of moulage to simulate gruesome combat zone wounds—provided medical Soldiers and staff training in applying critical care to save warfighters’ lives.

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