Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
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Tag: Green Belt

Mr. Scot Murphy, Brig. Gen. Gwendolyn Foster, and Col. Matthew Darling pose for a photo after Darling received his Continuous Improvement Green Belt certification at Wilford Hall Ambulatory Surgical Center, Joint Base San Antonio-Lackland, Texas, March 7, 2025.

March 10, 2025

Air Force Empowers Airmen Through Continuous Improvement Green Belt Certification

JBSA-LACKLAND, Texas — The Air Force’s Continuous Improvement and Innovation (CI2) program equips Airmen with Lean Six Sigma tools to enhance efficiency and mission readiness. Through Green Belt certification, Airmen complete online training and lead process improvement projects to streamline operations. This initiative fosters a culture of innovation, ensuring the Air Force maximizes resources and maintains operational excellence.

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