Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
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Feb. 13, 2025

Mission: Unstoppable – Winn ACH clinical sergeant major’s life, leadership accomplishments serve as beacon to staff, Soldiers

From small-town Florida boy to U.S. Army sergeant major, Sgt. Maj. Bryan Weston Wright’s journey through life shows the capacity the human spirit has for overcoming adversity. Born and raised in Palatka, Florida, Wright began his Army career in 1994. He joined the Army as an artilleryman, worked his way to being the chief clinical sergeant major at Winn Army Community Hospital, and, after several tries, earned the Expert Field Medial Badge.

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