Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
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Tag: AFMC

A patient is transported to the final receiving area during a mass casualty decontamination drill conducted at Robins Air Force Base, Georgia, Nov. 20, 2024.

Jan. 16, 2025

78th Medical Group Mass Decontamination Exercise

ROBINS AIR FORCE BASE, Ga — The 78th Medical Group conducted in-place patient mass decontamination training Nov. 20 at the base medical facility located at Robins Air Force Base, Georgia. The three-hour long training evolution tested both the facility and staff for an emergent crisis.

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