Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
Results:
Tag: Maxwell AFB

U.S. Air Force Chief Master Sgt. Demetrius Booth, 42d Air Base Wing command chief, U.S. Air Force Col. Shamekia Toliver, 42d ABW commander, U.S. Air Force Col. Clayton Rabens, Maxwell Medical Group commander and U.S. Air Force Chief Master Sgt. Gloria Winings, Maxwell Medical Group command chief, pose for a photo after the signing of a base support agreement between the 42d ABW and newly established Maxwell Medical Group at Maxwell Air Force Base, Alabama, Nov. 4, 2025. A support agreement ensures clear responsibilities, reliable services and uninterrupted mission support between the installation and its newest tenant unit (U.S. Air Force photo by Senior Airman Evan Lichtenhan)

Dec. 10, 2025

Maxwell Medical Group transitions to new AFMEDCOM structure

MAXWELL AIR FORCE BASE, Ala — While the Air Force continues to evolve and adapt to meet current and future missions, the steadfast commitment to delivering dependable, high-quality care to Airmen and their families remains unchanged.

U.S. Air Force Capt. Jessica Casey, 42nd Medical Group registered nurse, starts an IV on a patient at Maxwell Air Force Base, Alabama, Dec.19, 2024

Jan. 10, 2025

Maxwell AFB nurse makes history with first-ever civilian hospital rotation

MAXWELL AIR FORCE BASE, Ala. — A registered nurse from the 42nd Medical Group has become the first nurse from Maxwell to complete the Comprehensive Medical Readiness Program (CMRP) rotation at the Level 2 Trauma Baptist Medical Center South in Montgomery, Alabama.

Don’t forget to keep your family’s information up to date in DEERS!