Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
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Tag: advance modern medicine

The 59th MDW collaborated with the RTAF to foster strong international relations by providing them with valuable first-hand experience in patient care practices.

Oct. 2, 2023

Royal Thai Air Force nurses team up with 59th MDW for U.S. healthcare collaboration

JOINT BASE SAN ANTONIO- LACKLAND, Texas — During July and August 2023, the 59th Medical Wing hosted a team of five Royal Thai Air Force nurses from Bhumibol Adulyadej Hospital, Sai Mai District, Bangkok, Thailand, known for delivering primary care services to RTAF personnel and the wider community. The nurses were immersed in the U.S. Air Force’s comprehensive healthcare system, global medical readiness initiatives, research, innovation, and international relations. This unique initiative fostered knowledge exchange between RTAF nurses and their American peers.

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