Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
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Lt. Col. Lena Williams Cox receives the 559 Trainee Health Squadron guidon flag which signifies their unit designation and branch/corps affiliation or the title of the individual who carries it.

June 29, 2023

559th THLS commander prepares next generation of medically ready warfighters

Joint Base San Antonio- Lackland, Texas — Lt. Col. Williams Cox intends to continue optimizing trainee readiness and patient-centered care through collaborative health delivery, education, training, and research while simultaneously prioritizing the needs of her airmen to succeed.

Don’t forget to keep your family’s information up to date in DEERS!