Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
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Tag: Interoperability

Panel of medical officers sit at a table on stage.

July 19, 2022

RIMPAC Medical Symposium Focuses on Interoperability

PEARL HARBOR, Hawaii — On July 1, 2022, a panel of four medical flag officers from the United States and Australia met to discuss joint-medical readiness during the 2022 Rim of the Pacific Exercise (RIMPAC) Medical Symposium at Sharkey Theater on Joint Base Pearl Harbor-Hickam. The theme of the medical symposium was "interoperability." The panel members discussed how international partnerships and standardization can improve patient outcomes if and when medical assets are called to respond to a wartime situation or humanitarian crisis.

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