Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
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Tag: Public Health

Aug. 15, 2025

Soldier Heat Safety: Expert Advice from a Public Health Professional

FORT BRAGG, NC—As the temperatures rise, Soldiers face an increased risk of heat-related illnesses as they routinely undergo rigorous training across diverse weather conditions. The Fort Bragg Chief of Environmental Health, Department of Public Health, Lt. Col. Owen Price has seen firsthand the impact of heat stress on service members.

Aug. 21, 2024

A Duty Day Aboard Naval Health Clinic Cherry Point: Hospital Corpsman Second Class Ashlyn Sanders

Every duty day presents a new challenge for a Sailor leading the effort to keep Marine Corps Air Station Cherry Point healthy.

March 23, 2022

Nurse urges cancer awareness, citing example of fallen firefighter

Still saddened by the death of family friend and former Fort Lee firefighter Mike Lecik, a Kenner Army Health Clinic nurse urges community members to be diligent with routine checkups that increase the chances of detecting cancer early when it is more treatable.

Don’t forget to keep your family’s information up to date in DEERS!