Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
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Tag: pharmacist

Carolyn Gregorian shown posing in front of DGMC.

April 2, 2025

From Minnesota to Marin: DGMC pharmacist's winding path leads to national recognition

TRAVIS AIR FORCE BASE, Calif. — Carolyn Gregorian’s journey to becoming the Defense Health Agency’s 2024 Pharmacist of the Year wasn’t a straight shot. It was a winding road paved with career changes, family moves, and a cross-country relocation that ultimately led her to David Grant Medical Center (DGMC) and a life she’d only dreamed of.

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