Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
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Tag: mental health

Air Force neurologist poses for a photo at Brooke Army Medical Center

April 9, 2025

Breaking the Silence: How the 59th MDW Is Transforming Mental Health Care for Military Aviators

JOINT BASE SAN ANTONIO-LACKLAND, Texas — Capt. (Dr.) William Hoffman, a neurologist and aeromedical researcher with the 59th Medical Wing, is addressing widespread healthcare avoidance among military aviators through data-driven research and policy advocacy. His findings show that fear of losing flight status discourages many pilots from seeking medical or mental health care, prompting the development of initiatives like the Military Aviator Peer Support (MAPS) program. By promoting early intervention, peer support, and reforming mental health policies, Hoffman aims to shift military aviation culture toward one that embraces mental wellness as a component of mission readiness.

U.S. Air Force Airman and Security Forces member uses light therapy

Dec. 27, 2024

Texans not immune to "Winter Blues"

JOINT BASE SAN ANTONIO-LACKLAND, Texas — Understand the difference between Seasonal Affective Disorder and Winter Blues, and how to combat them. Even residents in temperate-climates are susceptible as people spend more and more time indoors.

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