Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
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Tag: Hawaii

May 7, 2025

How Tripler Army Medical Center is preparing the next generation of Army nurses

Tripler Army Medical Center's Clinical Nurse Transition Program is an accelerated program designed to cultivate new Army nurses by transitioning them from academics to clinical practice while also developing the leadership skills and competencies necessary to excel as an Army officer.

June 7, 2021

15th MDG increases women’s access to care

JOINT BASE PEARL HARBOR-HICKAM, Hawaii -- The 15th Medical Group opened the doors to its first-ever contraceptive clinic June 7 aimed at easing access to and educating female beneficiaries on contraceptives.

Don’t forget to keep your family’s information up to date in DEERS!