Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
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Tag: U.S. Air Force Surgeon General

May 6, 2021

Air Force Surgeon General visits Desert Medics

Hogg and Kolczynski participated in a group walking tour of the clinic, visiting each of the different clinics and hearing first-hand from the Airmen that work in each section, who deliver trusted care to all they serve at DM.

Don’t forget to keep your family’s information up to date in DEERS!