Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
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Tag: Moody

U.S. Air Force Airman Daxtyn Uhlman, 23rd Medical Group, poses for a photo during a COVID-19 vaccine event at South Georgia Medical Center’s Smith Northview Campus in Valdosta, Georgia, Aug. 28, 2021. Moody Air Force Base Airmen volunteered to assist SGMC medical professionals vaccinate the local community at two COVID-19 mass vaccination sites. (U.S. Air Force photo by Andrea Jenkins)

Sept. 1, 2021

Moody Assists SGMC Vaccination Drive

MOODY AIR FORCE BASE, Ga. -- 10 Airmen from the 23rd Medical Group at Moody Air Force Base volunteered to vaccinate members of the Valdosta community at two South Georgia Medical Center COVID-19 vaccination drive-through locations, Aug. 28, 2021.

Service member labels a prescription pill vial

April 15, 2021

Activate Your New TRICARE Prescriptions with Remote Pharmacy Check-In

FALLS CHURCH, Va. — Do you get your prescriptions filled at a military pharmacy? If so, make sure you look into Remote Pharmacy Check-In using Q-Anywhere.

Don’t forget to keep your family’s information up to date in DEERS!