Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
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Tag: Mountain Home

Georgia shows off for the camera during recess on Mountain Home Air Force Base, Idaho, August 10, 2021. After containing a recent COVID-19 outbreak within the Child Development Center, all programs and facilities were fully re-opened after careful monitoring by the Public Health team. (U.S. Air Force photo by Senior Airman Austin Siegel)

Aug. 10, 2021

Keeping COVID at Bay and the Kids at Play

Becoming a parent or guardian to just one child is a huge responsibility. Now imagine you’ve been entrusted with the health and safety of approximately 600 children during a constantly evolving global pandemic.

Don’t forget to keep your family’s information up to date in DEERS!