Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
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Tag: Fort-Lee-News-2021

GASO

Nov. 10, 2021

Smokeout campaign begins with ‘Popcorn for Puff’ event

FORT LEE, Va. — FORT LEE, Va. – A special event titled “Popcorn for a Puff” will open Kenner Army Health Clinic’s observance of the 46th Great American Smokeout campaign.

Dietitian

June 16, 2021

Kenner dieticians ready to promote healthier lifestyles

FORT LEE, Va. — A dietitian duo has joined the Kenner Army Health Clinic team here, and they’re ready to share their knowledge of better nutrition and disease prevention to help community members improve their quality of life.

Tricare Online Patient Portal Prescriptions

March 2, 2021

New prescriptions can be submitted through patient portal

FORT LEE, Va — There’s a new way to send first-time prescriptions to Kenner Army Health Clinic, giving beneficiaries the convenience of not having to walk into the facility to drop off those requests.

Don’t forget to keep your family’s information up to date in DEERS!