Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
Results:
Tag: influenza

Tech. Sgt. Carolina Guzman, 59th Medical Specialty Squadron Allergy and Immunizations section chief, prepares an influenza vaccine on Nov. 14, 2023, at Wilford Hall Ambulatory Surgical Center, Joint Base San Antonio-Lackland, Texas. Airman from multiple clinics and specialties volunteered to ensure the 59th Medical Wing surpasses the Department of Defense’s 90-percent vaccination goal and protect against influenza and potential complications. (U.S. Air Force photo by Senior Airman Melody Bordeaux)

Oct. 16, 2024

Flu shots available at Wilford Hall

JOINT BASE SAN ANTONIO-LACKLAND, Texas — All TRICARE beneficiaries can receive their influenza vaccine at Wilford Hall Ambulatory Surgical Center

Dec. 6, 2021

Kenner Army Health Clinic observes National Influenza Vaccination Week

FORT LEE, Va. — National Influenza Vaccination Week is this week, Dec. 5-11, which is a great time to bring awareness and highlight the importance of receiving the influenza vaccination.

Flu vaccine administered into arm

Oct. 4, 2021

NMRTC Pearl Harbor Activates Active Duty Flu Vaccine Campaign

NAVAL HEALTH CLINIC HAWAII, Hawaii — Navy Medicine Readiness and Training Command (NMRTC) Pearl Harbor is gearing up for Hawaii’s flu season, typically stretching from November to May. The command began administering flu vaccines to the active duty Navy and Marine Corps population beginning early October.

Sailor holding flu vaccine box inside vaccine refrigerator.

Sept. 14, 2020

Flu Vaccine Essential during COVID-19 Pandemic

NAVAL HEALTH CLINIC HAWAII, Hi. — Influenza (flu) season is upon us. In the United States, flu season lasts through the fall and winter. While influenza viruses circulate year-round, most flu activity peaks between December and February, but can last as late as May. Not only are we entering flu season, we are in the thick of the COVID-19 pandemic, further stressing the importance of the flu vaccine.

Don’t forget to keep your family’s information up to date in DEERS!