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Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
News | Aug. 29, 2025

After-Hours Access to Hospital

By Jorge Gomez

FORT RILEY, Kansas  –   Irwin Army Community Hospital reminds our patients and visitors that after-hours access to the facility remains consolidated to the Emergency Department entrance.
Since February 2025, the patient entrance has closed daily at 5 p.m. to ensure safety and efficiency with limited staffing. Patients and visitors arriving after this time must:

1. Enter through the Emergency Department entrance.
2. Present a state-issued photo ID to the security officer.
3. Receive an after-hours visitor badge before proceeding into the facility.

If you have an appointment scheduled after 5 p.m., please plan to arrive early to allow time for this step. Your cooperation supports a safe environment for all who receive and deliver care at IACH.
 
News | Aug. 29, 2025

After-Hours Access to Hospital

By Jorge Gomez

FORT RILEY, Kansas  –   Irwin Army Community Hospital reminds our patients and visitors that after-hours access to the facility remains consolidated to the Emergency Department entrance.
Since February 2025, the patient entrance has closed daily at 5 p.m. to ensure safety and efficiency with limited staffing. Patients and visitors arriving after this time must:

1. Enter through the Emergency Department entrance.
2. Present a state-issued photo ID to the security officer.
3. Receive an after-hours visitor badge before proceeding into the facility.

If you have an appointment scheduled after 5 p.m., please plan to arrive early to allow time for this step. Your cooperation supports a safe environment for all who receive and deliver care at IACH.
 
Don’t forget to keep your family’s information up to date in DEERS!