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Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
News | May 5, 2025

Several BAMC clinics currently have enrollment availability

By Lori Newman

JOINT BASE SAN ANTONIO-FORT SAM HOUSTON, Texas  –   Brooke Army Medical Center has several primary care clinics currently open to enrollment of TRICARE Prime beneficiaries.

“Our teams of clinical professionals are ready to meet your primary care needs,” said Army Lt. Col. (Dr.) Gordon Mok, Department of Family and Community Medicine chief. “Our goal is to meet your family’s primary care needs close to your home and be able to keep the care of your family together where possible while ensuring best appropriate services are available to you all.”

The following clinics have availability:
• Pediatrics Clinic at BAMC is accepting children from newborn to 17 years old.

• CPT Jennifer M. Moreno clinics at JBSA-Fort Sam Houston:
     - Adolescent and Young Adult Clinic is accepting young adults ages 12
to 23 years old.
     - Family Medicine Clinic is accepting non-active-duty beneficiaries 18 to 64 years old.
     - Active-Duty Clinic is for active-duty service members only.

• SPC Taylor Burk Family Medicine Clinic at JBSA-Camp Bullis is accepting patients ages 2-64 years old, and active-duty service members.

• Schertz Community Based Medical Home Family Medicine Clinic is accepting non-active-duty beneficiaries ages 2-64 years old.

Full Story
News | May 5, 2025

Several BAMC clinics currently have enrollment availability

By Lori Newman

JOINT BASE SAN ANTONIO-FORT SAM HOUSTON, Texas  –   Brooke Army Medical Center has several primary care clinics currently open to enrollment of TRICARE Prime beneficiaries.

“Our teams of clinical professionals are ready to meet your primary care needs,” said Army Lt. Col. (Dr.) Gordon Mok, Department of Family and Community Medicine chief. “Our goal is to meet your family’s primary care needs close to your home and be able to keep the care of your family together where possible while ensuring best appropriate services are available to you all.”

The following clinics have availability:
• Pediatrics Clinic at BAMC is accepting children from newborn to 17 years old.

• CPT Jennifer M. Moreno clinics at JBSA-Fort Sam Houston:
     - Adolescent and Young Adult Clinic is accepting young adults ages 12
to 23 years old.
     - Family Medicine Clinic is accepting non-active-duty beneficiaries 18 to 64 years old.
     - Active-Duty Clinic is for active-duty service members only.

• SPC Taylor Burk Family Medicine Clinic at JBSA-Camp Bullis is accepting patients ages 2-64 years old, and active-duty service members.

• Schertz Community Based Medical Home Family Medicine Clinic is accepting non-active-duty beneficiaries ages 2-64 years old.

Full Story
Don’t forget to keep your family’s information up to date in DEERS!