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Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
 
News | Oct. 24, 2024

Naval Medical Center Portsmouth Civilians of the Quarter

By Petty Officer 3rd Class Deven Fernandez

Congratulations to the Naval Medical Center Portsmouth (NMCP) Civilian of the Quarter, 4th Quarter 2024, winners who were awarded a certificate and a Civilian Achievement Medal from Capt. Brian Feldman, NMCP director/NMRTC Portsmouth commander, in the foyer of historic Bldg. 1, Oct. 23. Winners are:
Category I Administrative:
Samantha Ours
Medical Records Technician
NMRTU Norfolk, DPC

Category I Clinical:
Karen Jones
Medical Assistant
Orthopedic Surgery, DSS

Category II Administrative:
Seffron Boyle
Nurse Manager
NICU, DNS

Category II Clinical:
April Dunne
Clinical Nurse
Women’s Health, DSS
Don’t forget to keep your family’s information up to date in DEERS!