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Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
News | July 11, 2024

Naval Medical Center Portsmouth Staff Place Independence Day Flags at Naval Cemetery

By Story by Christina Johnson

In recognition of Independence Day, Naval Medical Center Portsmouth (NMCP) staff placed American flags on 880 graves located at Naval Support Activity Hampton Roads-Portsmouth Annex (NSA HR-PA) Captain Ted Conaway Memorial Naval Cemetery, July 3. The grave site is laid out in four quadrants forming a Greek cross, and the earliest marked grave is that of George Butler, a Sailor who fell to his death in an accident aboard the USS Constitution, Aug. 1, 1838. The cemetery's burials represent not only American dead, but also individuals from Brazil, Great Britain, France, the Netherlands, Russia Spain, Sweden, and Germany are buried here.

NMCP is a nationally acclaimed, state-of-the-art military treatment facility, and its Branch and TRICARE Prime Health Clinics in the Tidewater area provide medical care for warfighters, veterans, and their families. Additionally, the medical center is a premier readiness and training platform that provides superior medical training for military medical service members at the United States’ oldest, continuously operating military hospital. NMCP supports pioneering research and teaching programs to prepare new doctors, nurses, allied health professionals, and hospital corpsmen for combat operations and public health crises.

News | July 11, 2024

Naval Medical Center Portsmouth Staff Place Independence Day Flags at Naval Cemetery

By Story by Christina Johnson

In recognition of Independence Day, Naval Medical Center Portsmouth (NMCP) staff placed American flags on 880 graves located at Naval Support Activity Hampton Roads-Portsmouth Annex (NSA HR-PA) Captain Ted Conaway Memorial Naval Cemetery, July 3. The grave site is laid out in four quadrants forming a Greek cross, and the earliest marked grave is that of George Butler, a Sailor who fell to his death in an accident aboard the USS Constitution, Aug. 1, 1838. The cemetery's burials represent not only American dead, but also individuals from Brazil, Great Britain, France, the Netherlands, Russia Spain, Sweden, and Germany are buried here.

NMCP is a nationally acclaimed, state-of-the-art military treatment facility, and its Branch and TRICARE Prime Health Clinics in the Tidewater area provide medical care for warfighters, veterans, and their families. Additionally, the medical center is a premier readiness and training platform that provides superior medical training for military medical service members at the United States’ oldest, continuously operating military hospital. NMCP supports pioneering research and teaching programs to prepare new doctors, nurses, allied health professionals, and hospital corpsmen for combat operations and public health crises.

Don’t forget to keep your family’s information up to date in DEERS!