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Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
News | June 21, 2024

Madigan earns The Joint Commission’s Gold Seal of Approval™


Madigan Army Medical Center has earned The Joint Commission’s Gold Seal of Approval™ for accreditation by demonstrating compliance with the organization’s performance standards for health care quality and safety in hospitals. Today we celebrated the achievements of the hospital and the staff that made this possible.

Founded in 1951, The Joint Commission evaluates and accredits more than 20,500 health care organizations and programs in the United States. An independent, not-for-profit organization, The Joint Commission is the nation’s oldest and largest standards-setting and accrediting body in health care.

Thank you Team Madigan for all of the hard work you did in making this amazing achievement!
News | June 21, 2024

Madigan earns The Joint Commission’s Gold Seal of Approval™


Madigan Army Medical Center has earned The Joint Commission’s Gold Seal of Approval™ for accreditation by demonstrating compliance with the organization’s performance standards for health care quality and safety in hospitals. Today we celebrated the achievements of the hospital and the staff that made this possible.

Founded in 1951, The Joint Commission evaluates and accredits more than 20,500 health care organizations and programs in the United States. An independent, not-for-profit organization, The Joint Commission is the nation’s oldest and largest standards-setting and accrediting body in health care.

Thank you Team Madigan for all of the hard work you did in making this amazing achievement!
Don’t forget to keep your family’s information up to date in DEERS!