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Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
News | May 3, 2024

Project Caladrius transports patient

By Communication Specialist 2nd Class Dylan Kinee

Suffolk, Va.  –   A Navy active-duty patient arrives at the Hampton Roads Executive Airport through Project Caladrius prior to being transported via ambulance to Naval Medical Center Portsmouth (NMCP) for further treatment, May 3. The Sailor was injured during the May 1 collision between two landing craft, air cushions (LCAC) from amphibious assault ship USS Wasp (LHD 1) and San Antonio-class amphibious transport dock ship USS New York (LPD 21) off the coast of Jacksonville, Florida. Project Caladrius is a program that provides Department of Defense facilities within the Southeast United States a dedicated “Alert Aircraft” capable of retrieving any DoD beneficiary within 2.5 - 5 hours of request and transportation to the closest, most appropriate military treatment facility. (U.S. Navy photo by Mass Communication Specialist 2nd Class Dylan Kinee)
News | May 3, 2024

Project Caladrius transports patient

By Communication Specialist 2nd Class Dylan Kinee

Suffolk, Va.  –   A Navy active-duty patient arrives at the Hampton Roads Executive Airport through Project Caladrius prior to being transported via ambulance to Naval Medical Center Portsmouth (NMCP) for further treatment, May 3. The Sailor was injured during the May 1 collision between two landing craft, air cushions (LCAC) from amphibious assault ship USS Wasp (LHD 1) and San Antonio-class amphibious transport dock ship USS New York (LPD 21) off the coast of Jacksonville, Florida. Project Caladrius is a program that provides Department of Defense facilities within the Southeast United States a dedicated “Alert Aircraft” capable of retrieving any DoD beneficiary within 2.5 - 5 hours of request and transportation to the closest, most appropriate military treatment facility. (U.S. Navy photo by Mass Communication Specialist 2nd Class Dylan Kinee)
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