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Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
News | May 8, 2024

Retiring? Get Answers to Your TRICARE Questions at May 23 Webinar

By TRICARE Communications

Are you or your sponsor approaching retirement from active duty or the National Guard or Reserve? Learn how to keep or change your TRICARE health plan with TRICARE’s next webinar.
 
On Thursday, May 23, from 4 to 5 p.m. ET, TRICARE is hosting a webinar to explain the TRICARE plans available to you in retirement. “TRICARE Options in Retirement” will guide you through how to keep your TRICARE coverage when you retire. To attend, join via Microsoft Teams Live a few minutes before start time.
 
“Knowing what to do to keep your TRICARE coverage when you retire is important,” said Zelly Zim, a senior analyst with TRICARE Policy and Programs at the Defense Health Agency. “This webinar will show you what steps to take and when to take them to ensure you don’t have a gap in health care coverage.”
 
You’ll also learn about your dental and vision coverage options in retirement. TRICARE experts will be available to answer your questions.
 
As described in the TRICARE Retiring from Active Duty Brochure and TRICARE Retiring from the National Guard or Reserve Brochure, you can expect some changes to your TRICARE coverage after retiring. In addition to new health plan options, you’ll have new options for vision and dental coverage.
 
Retiring from active duty and retiring from the National Guard or Reserve at age 60 are both TRICARE Qualifying Life Events (QLEs). When you have a QLE, you have 90 days to make a change in your TRICARE health plan enrollment.
 
Go into retirement knowing your health plan options. Get ready by attending this webinar on May 23. It’s a great resource to learn how to maintain your benefits for years to come.

Would you like the latest TRICARE news sent to you by email? Visit TRICARE Subscriptions, and create your personalized profile to get benefit updates, news, and more.
 
News | May 8, 2024

Retiring? Get Answers to Your TRICARE Questions at May 23 Webinar

By TRICARE Communications

Are you or your sponsor approaching retirement from active duty or the National Guard or Reserve? Learn how to keep or change your TRICARE health plan with TRICARE’s next webinar.
 
On Thursday, May 23, from 4 to 5 p.m. ET, TRICARE is hosting a webinar to explain the TRICARE plans available to you in retirement. “TRICARE Options in Retirement” will guide you through how to keep your TRICARE coverage when you retire. To attend, join via Microsoft Teams Live a few minutes before start time.
 
“Knowing what to do to keep your TRICARE coverage when you retire is important,” said Zelly Zim, a senior analyst with TRICARE Policy and Programs at the Defense Health Agency. “This webinar will show you what steps to take and when to take them to ensure you don’t have a gap in health care coverage.”
 
You’ll also learn about your dental and vision coverage options in retirement. TRICARE experts will be available to answer your questions.
 
As described in the TRICARE Retiring from Active Duty Brochure and TRICARE Retiring from the National Guard or Reserve Brochure, you can expect some changes to your TRICARE coverage after retiring. In addition to new health plan options, you’ll have new options for vision and dental coverage.
 
Retiring from active duty and retiring from the National Guard or Reserve at age 60 are both TRICARE Qualifying Life Events (QLEs). When you have a QLE, you have 90 days to make a change in your TRICARE health plan enrollment.
 
Go into retirement knowing your health plan options. Get ready by attending this webinar on May 23. It’s a great resource to learn how to maintain your benefits for years to come.

Would you like the latest TRICARE news sent to you by email? Visit TRICARE Subscriptions, and create your personalized profile to get benefit updates, news, and more.
 
Don’t forget to keep your family’s information up to date in DEERS!