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Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
News | Jan. 4, 2024

Walter Reed Director Shares Joy with Family of the Hospital’s 2024 First Born

By James Black, WRNMMC, Office of Command Communications

WRNMMC, Bethesda, Md.  –   Walter Reed National Military Medical Center proudly announces the birth of Azarias Navarro, the first baby born in the hospital in 2024. In a time-honored tradition, Walter Reed director U.S. Navy Capt. (Dr.) Melissa Austin presented a gift basket to the Navarro family to commemorate the milestone.

“On behalf of the Walter Reed family we want to welcome Azarias and celebrate his birth with you on this remarkable occasion,” said Austin, surrounded by her leadership team - who also came to express their well-wishes to the Navarro family.

Azarias was born at 9:00 a.m. on January 2nd and weighed seven pounds and three ounces. His mother, Angelina, beamed with joy at the new arrival while his father, Hector, a newly retired Marine Corps master gunnery sergeant, warmly gazed at his second son - looking forward to introducing the couple’s newborn to the rest of the family.
News | Jan. 4, 2024

Walter Reed Director Shares Joy with Family of the Hospital’s 2024 First Born

By James Black, WRNMMC, Office of Command Communications

WRNMMC, Bethesda, Md.  –   Walter Reed National Military Medical Center proudly announces the birth of Azarias Navarro, the first baby born in the hospital in 2024. In a time-honored tradition, Walter Reed director U.S. Navy Capt. (Dr.) Melissa Austin presented a gift basket to the Navarro family to commemorate the milestone.

“On behalf of the Walter Reed family we want to welcome Azarias and celebrate his birth with you on this remarkable occasion,” said Austin, surrounded by her leadership team - who also came to express their well-wishes to the Navarro family.

Azarias was born at 9:00 a.m. on January 2nd and weighed seven pounds and three ounces. His mother, Angelina, beamed with joy at the new arrival while his father, Hector, a newly retired Marine Corps master gunnery sergeant, warmly gazed at his second son - looking forward to introducing the couple’s newborn to the rest of the family.
Don’t forget to keep your family’s information up to date in DEERS!